1fb77 Privacy Policy
Protecting your personal information is our highest priority. This policy explains how 1fb77 collects, uses, and stores your information.
Introduction and Privacy Commitment
As a trusted online gaming platform, 1fb77 is fully committed to the privacy of our users. When you use the 1fb77 website, application, or any of our services, you share certain personal information with us. This Privacy Policy ("Policy") explains how we collect that information, the purposes for which we use it, how long we retain it, and how we keep it secure.
This Privacy Policy applies to all services provided by 1fb77. Please read this policy carefully before using our platform. By using our services, you are considered to have accepted the terms of this Privacy Policy.
What Information We Collect
1fb77 collects the following information to operate our services properly and to provide you with the best gaming experience.
Personal Identity Information
The following information is collected from you at the time of account registration:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID number (for KYC verification)
- Permanent address
Financial Information
Information required for processing transactions:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
All financial information is stored in encrypted form.
Technical Information
Information automatically collected from your device and browser:
- IP address and device identifier
- Browser type and version
- Operating system information
- Session cookies and local storage data
- Login and logout times and dates
Gaming Activity Information
Information related to your gaming habits and preferences:
- List of games played and duration
- Bet amounts and results
- Win and loss statistics
- Bonus and promotion usage information
- VIP program progress
How We Use Your Information
1fb77 uses your personal information only for legitimate and specific purposes. Your information may be used for the following purposes:
Account Management
Your information is used to create, verify, and manage your 1fb77 account. This includes identity verification (KYC), age confirmation, and ensuring a secure login process.
Processing Financial Transactions
Your financial information is used to complete deposit and withdrawal processes, maintain transaction history, and ensure fast and secure payments via bKash, Nagad, Rocket, Upay, or bank transfer.
Providing Customer Support
Your contact information and gaming history are used to resolve issues, settle complaints, and provide 24/7 live chat support.
Security and Fraud Prevention
Technical information is monitored to prevent account hacking, money laundering, and fraudulent activity. This is essential for the safety of you and all our members.
Service Improvement and Personalisation
By analysing your gaming preferences and behaviour, we create more relevant game recommendations, bonus offers, and promotions for you.
Fulfilling Legal Obligations
Information may be used as needed to comply with applicable laws and regulations, meet the requirements of regulatory bodies, and resolve legal disputes.
Cookies and Tracking Technology
The 1fb77 website uses cookies and similar tracking technologies to improve your browsing experience and maintain service quality. Detailed information about the different types of cookies is provided below:
Essential Cookies
These cookies are essential for the basic functionality of the website. Without them, maintaining login sessions, secure page navigation, and gameplay are not possible. You cannot disable these cookies because the service will not work without them.
Analytics Cookies
These cookies help us understand how users use our platform. Which pages are viewed most, which games are popular, and where users encounter problems — this information helps improve the service. Collected data remains anonymous.
Preference Cookies
These cookies are used to remember your language preference, game settings, and other customisations. You do not have to reconfigure all your settings each time you log in.
Sharing Information with Third Parties
1fb77 never sells your personal information to third parties. However, in certain limited circumstances it may be necessary to share information with specific third parties:
Payment Processors
Information necessary to complete transactions via payment services such as bKash, Nagad, Rocket, Upay, and bank transfer is shared. This information is used solely for processing transactions.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information required to operate their games. This information is generally anonymous session data.
Law Enforcement Agencies
Information may be provided to authorities as needed to meet legal obligations, comply with court orders, or assist in investigating fraud, money laundering, and other illegal activities.
Technology Service Providers
We work with trusted technology partners for server hosting, cybersecurity, and platform maintenance. They operate under strict confidentiality agreements.
Data Security Measures
1fb77 follows the highest industry standards to protect your personal and financial information. Our security framework includes the following technologies and practices:
Encryption Technology
All data transmissions on our platform are secured using high-grade SSL (Secure Socket Layer) encryption technology. All information travelling between your browser and our servers is encrypted, so no one can intercept or read it.
Two-Factor Authentication
Two-Factor Authentication is available when logging in to your 1fb77 account. This additional security layer protects your account from unauthorised access.
Regular Security Audits
Regular security audits and tests are conducted to identify vulnerabilities in our systems. Quickly resolving any potential risks is one of the top priorities of our technology team.
Staff Training and Access Control
Our staff receive regular training on privacy and data protection. Only authorised staff can access your personal information, and it is used only when required for work purposes.
Your Rights and Options
1fb77 believes you should have full control over your own information. To that end, we provide you with the following rights:
Right to Access Information
You can request a complete list of the information we hold about you at any time. We will provide the information within 30 business days of receiving your request.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. Accurate information is important for the security of your gaming account and the smooth processing of transactions.
Right to Delete Information
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing transactions.
Right to Opt Out of Marketing Messages
If you do not wish to receive promotional emails or messages, you can let us know at any time via our live chat support or email. We will action your request promptly.
Data Retention Period
1fb77 retains your personal information only for as long as necessary. The retention periods for different types of information are listed below:
Active Account Information
For the entire period your account is active, we retain your registration information, contact details, and gaming preferences. This information is necessary to ensure the quality of your service and to maintain the security of your account.
Financial Transaction Records
In accordance with financial regulatory requirements, records of all financial transactions must be retained for a specified period even after an account is closed. This information is kept solely for legal and regulatory reasons.
Closed Account Information
After an account is closed, personal information is securely deleted; however, certain records may be archived for a defined period due to legal obligations.
Protection of Minors
As a responsible gaming platform, 1fb77 is fully committed to protecting minors. Our services are for individuals aged 21 and above only.
Age verification is a mandatory step in the registration process. We do not intentionally collect or retain information from any person under the age of 21. If we become aware that a minor is using our platform, we will immediately close their account and securely delete the associated information.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Changes to the Privacy Policy
1fb77 may update this Privacy Policy from time to time. This policy may be revised when new service features are added, legal requirements change, or changes are made to our data practices.
For any significant changes, we will notify you in advance via email or a notification on the platform. The date of the most recent update to the policy will always be shown at the top of this page.
Continued use of our platform after any changes will be considered acceptance of the revised policy. We recommend you review this page regularly.
Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please contact us. Our dedicated privacy team will give your concerns serious consideration.
Live Chat Support
Our 24/7 live chat support is available in Bengali. Use live chat for immediate assistance with any urgent privacy-related matters.
Email Support
For detailed questions or formal requests, email us at: [email protected]
We are committed to responding to your email within business days.
Enjoy Gaming Safely
Your information is protected. Join 1fb77 and enjoy a reliable gaming experience.